Privacy Policy
Last updated: March 2026
1. Who We Are
LabourBase AI Ltd ("LabourBase", "we", "us") is a UK-based technology company providing an AI-powered construction labour marketplace. We are the data controller for personal information collected through our platform.
2. Information We Collect
We collect information you provide directly: name, email, home postcode, trade, work history, tax status, and compliance documents (CSCS cards, insurance certificates). We also collect device information, IP address, and usage data automatically. Video content you upload is processed by our AI scoring pipeline.
3. How We Use Your Information
We use your information to: provide and improve the platform; match workers with job opportunities; verify identity and compliance; process payments via Stripe; send service notifications; and comply with legal obligations. We do not sell your personal data.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases for processing your data: • Contract (Art. 6(1)(b)) — Account creation, authentication, job matching, and payment processing are necessary to deliver the service you signed up for. • Legitimate interest (Art. 6(1)(f)) — AI video scoring and candidate ranking improve the marketplace for all users. You can object at any time. • Consent (Art. 6(1)(a)) — You explicitly consent to AI analysis of uploaded content and to receiving email notifications at registration. You may withdraw consent at any time from Settings. • Legal obligation (Art. 6(1)(c)) — Compliance document verification (CSCS cards, insurance) is required by construction industry regulations.
5. AI Processing
Videos you upload are processed by our AI system to generate skill scores across quality, safety, technique, and communication. These scores rank you in contractor searches. You may delete your video and scores at any time from your profile. AI scores are informational only and do not constitute employment decisions.
6. Sharing Your Data
We share your professional profile (trade, experience, scores, postcode) with contractors searching for workers. Contact details are only revealed after a hire is confirmed. We use Stripe (payments), AWS (media storage), and Anthropic (AI features) — each under their own privacy policies. No other third-party sharing without your consent.
7. Data Retention
We retain your account data while your account is active. On closure, personal data is deleted within 30 days, except where legal or tax obligations apply (typically 7 years for financial records).
8. Your Rights
Under UK GDPR you have the right to: access, correct, or delete your data; object to processing; and data portability. Contact us at privacy@labourbase.ai. You may also complain to the ICO at ico.org.uk.
9. Cookies
We use essential cookies to keep you signed in and remember preferences. We do not use third-party advertising cookies. Disabling essential cookies may affect functionality.
10. Security
We use TLS encryption, bcrypt password hashing, and access controls. No system is completely secure, but we take reasonable steps to protect your data.
11. Changes
We may update this policy and will notify you of significant changes by email or in-app notification. Continued use after changes constitutes acceptance.
12. Contact
For privacy queries contact our Data Protection Officer at privacy@labourbase.ai or write to LabourBase AI Ltd, Data Protection Officer, England & Wales.